Terms of Service
Old Anew orders, delivery, and refund requests
What you receive
Old Anew turns one wedding photo into a private, silent MP4 about five seconds long. We use Kling 2.6 through the third-party AI service Kie.ai to generate motion from the photo. Before delivery, an automated check confirms that the video can be decoded. Contact us before ordering if you need your film by a particular date.
The video on the site is an AI-generated example. Results depend on the source photo. Facial details, expressions, hands, or poses can change during the clip.
Photos and checkout
Upload a photo you own or have permission to use. We use the photo to prepare, check playback of, and deliver your order. Our photo privacy policy describes how the third-party AI service receives your photo. You keep your rights to your photo.
The film costs $9.90 USD as a one-time purchase. The checkout displays any applicable taxes before payment. Waffo processes the order as merchant of record. Save your order page and open it in the same browser to check progress and download the finished film.
Acceptable use and service limits
Upload only lawful photos you have permission to use. We do not accept sexually explicit material, graphic violence, hate content, child sexual abuse or exploitation material, impersonation or deepfakes, or material that infringes copyright, trademarks, or privacy rights.
We check that the video can be decoded before delivery and may decline or stop processing an order that breaks these rules. To report misuse, email support@oldanew.com with the order reference if you have it and a description of the issue. We review the report and act on confirmed misuse. If we cannot fulfill a paid order, contact support to arrange a refund. The framing and motion may vary with the source photo, and we cannot guarantee an exact match to the sample. Your consumer rights still apply.
Support and refunds
For a delivery problem, cancellation, or refund request, email support@oldanew.com with your order reference. You can also use the support instructions on your Waffo receipt. Waffo handles the payment refund. A confirmed refund removes access to the film. These terms do not limit any consumer rights that apply to your purchase.
Read our photo privacy policy.